Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Terms of Service Agreement
Welcome to our website! By accessing or using our services, you agree to comply with these terms and conditions. Please read them carefully as they outline your rights and responsibilities. If you do not agree with any part of these terms, you must not use our services. We reserve the right to modify these terms at any time, and your continued use of the site signifies your acceptance of any changes. Ensure you stay updated with our terms to avoid any misunderstandings.
User Agreement Overview
This user agreement governs your use of our website and services. By purchasing our digital content, you acknowledge that you are at least 18 years old and have the legal capacity to enter into this agreement. All sales are final, and we do not offer refunds for digital downloads. You are granted a limited, non-exclusive license to use the purchased content for personal use only. Reselling or distributing the content is strictly prohibited.
Your privacy is important to us. We are committed to protecting your personal information and will only use it in accordance with our privacy policy. By using our site, you consent to the collection and use of your information as outlined in our policy. We do not share your data with third parties without your consent, except as required by law.
Purchasing Terms
When you make a purchase, you agree to provide accurate and complete information. All transactions are processed securely, and we accept various payment methods. By completing your purchase, you confirm that you understand and accept these terms. Please ensure that your payment details are correct to avoid any issues with your order.
- Final Sale Policy: All digital content purchased is non-refundable and non-exchangeable. Once a file is downloaded, it cannot be returned. Please ensure you review your order before completing the purchase to avoid any mistakes.
- Intellectual Property Rights: All content on this site is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission. Violations will be pursued to the fullest extent of the law.
- Limitation of Liability: Our liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services or products. By using our site, you agree to indemnify us against any claims or damages.